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March 29, 2016
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March 29, 2016
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Hello guys! Americas Cardroom will be temporarily unavailable today, Monday, May 20th until 3:00pm ET as we release the latest version of our software.
We appreciate your patience and can’t wait to show you our improved poker client.
More info here
March 29, 2016
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Software Upgrade Update: Our latest software release has had a delay and we will be back up with the new product at 8:00pm ET. We apologize for the inconvenience.
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March 29, 2016
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Important: if the software does not work, please delete the old version (make sure to delete all the files related to it) then reinstall the new one. Regarding the personal information, it’s a display issue, we are currently working on it. All the information is safe. About the HUDS, as you may know, our software configuration changed so this totally depends on your provider. Regarding the tournaments schedule, our tournaments department is currently working on it, soon as possible all the tournaments, freerolls and cash games we previously had and new ones (coming soon, will disclose more details), we will have them back. Sportsbook is going to be back as soon as possible. Regarding the Cashier (withdrawals-deposits) our Tech department is currently working on it. About the reset password, please contact directly with CS support here. If you are having issues with the current tournaments lagging or something related or login issues, please contact directly with the CS department. You can follow Live updates here with JJ Corrado. We will provide more details as we keep on moving ahead.
March 29, 2016
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Status update: The technical issues affecting game play have now been resolved. Our apologies for any inconvenience this has caused. Please log in and try the new software, if you have any feedback about it please use the form here.
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March 29, 2016
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Update: Gameplay has been restored. We are in the process of resolving some services that have been temporarily interrupted during the transition to the new software.
March 29, 2016
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Important: Due to technical difficulties all of today’s scheduled tournaments and Blitz are cancelled. We will be issuing refunds to all registered players. We apologize for any inconvenience and appreciate your patience.
March 29, 2016
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Current poker client update: at this moment you can check your account details, request cashouts and make deposits. We are currently working on the forgot password feature and have MTTs in the lobby Thanks for your patience.
March 29, 2016
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Also, we are putting $50 On Demand freerolls on the lobby right now, as soon as one starts, there will be another one available! Thanks for your patience.
March 29, 2016
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March 29, 2016
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Latest poker client update here!
Please be aware that from 3pm to 3:45pm ET, we will have downtime in order to bring Blitz back up.
Thank you so much for your patience, we are working hard to have things fixed soon.
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March 29, 2016
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Latest update here:
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January 1, 2018
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What a train wreck……
November 28, 2015
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Agreed!! When can we expect the site to be back to normal??
March 29, 2016
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Maniackid11 said
Agreed!! When can we expect the site to be back to normal??
I’m really really sorry. I wish I could give you more new updates or the specific time frame when we will get all the sections and features back, however we don’t have anything new at the moment. We are still working on the same assets.
March 29, 2016
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Current Update: Downtime is over, we have Cash Games back up and d MTTs will be in the lobby shortly. It’s a limited offering for this afternoon.
March 29, 2016
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$200k+ Total Guaranteed Today!
To get back to a solid tournament offering while we resolve our software issues, our short-term schedule will include more freeze-outs and fewer re-entries along with shorter late registration.
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November 28, 2015
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Any updates on when the everything will be back to normal?
March 29, 2016
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Maniackid11 said
Any updates on when the everything will be back to normal?
We are working on it, we have been adding more games. Please be so kind and check our lobby. Soon as our software is more stable, we will add more of them.
March 29, 2016
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Latest Software Update: Our techs are still working on the Sportsbook, Casino, Rakeback, Rewards page, Sit & Crush and Beast races.
Please know that all points are being effectively tabulated, and you are receiving full credit for your play. All rewards and rake races will be paid retroactively once we get them back up.
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