June 8, 2012
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I’ve emailed lock support the past 3 weeks and though I have gotten responses with instructions how to download Lock on my MAC, nothing has worked. I keep getting error messages. It takes Lock support a few days to respond and its usually, “un-install and re-install” instructions. I wish I can get someone to help me live either on chat or over the phone. Anyone else having problems downloading on their MAC? Is there a way I can get help besides back and forth emails? any help is appreciated.
edit: why is this my first post, mods?
July 3, 2010
![sp_UserOfflineSmall](https://www.tournamentpokeredge.com/wp-content/sp-resources/forum-themes/reboot/images/darkpack/sp_UserOfflineSmall.png)
June 8, 2012
![sp_UserOfflineSmall](https://www.tournamentpokeredge.com/wp-content/sp-resources/forum-themes/reboot/images/darkpack/sp_UserOfflineSmall.png)
thx coolers. amazing how no one from the support team mentioned so. they keep telling me to un-install, delete the lock folder in Finder, and re-install. I told them in the email that I keep getting errors that say “there was an error in windows and the program cannot open”, something of that sort, and that I am on a MAC…so there shouldnt be “windows” like errors.
anyway, thanks again for clarifying the issue.
any news on when a MAC version will be available though?
October 6, 2010
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mmaresh said:
Locks new software is so terrible you don't want to play there. It looks like Cake which is the worst ever. Their guarantees are down I assume they fled merge although no one responded to my post about that
yep they moved to cake
June 8, 2012
![sp_UserOfflineSmall](https://www.tournamentpokeredge.com/wp-content/sp-resources/forum-themes/reboot/images/darkpack/sp_UserOfflineSmall.png)
they fled merge, acquired cake…and started a network called Revolution Gaming. traffic on merge is down cuz a vast majority of it came from lock. but whatever, I have monies on lock so if I cant download the new software any time soon Im just going to cash out. However, I need to get into my account in order to do so. Unless I email BigDawg and request my cashout through him, or email a rep on 2p2. not sure the best way to go.
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