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Sent an email 2 weeks ago to support@tournamentpokeredge.com as I was told to email them to cancel my account, my account is yet to be cancelled and I just got billed for another month. Is there a reason why there isn't a cancel subscription option for us to do it ourselves? Love the site and the community but I have to take a break from poker as I don't have time and this is one more expense that I don't need. I guess I should have kept on eye on it but pretty upset that I got billed another month and 2 weeks ago I requested someone to cancel it through that email.
TPE Management
March 17, 2010
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Hey sorry about that. We usually don't miss those requests. I'll have a look into and will refund the charges. We are implementing a new back-end system that will allow you guys to manage your accounts more directly in the future.
–RFB
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