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does anybody have a contact at lock poker?
Psellos
Grinding Micros
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June 5, 2012 - 8:49 am
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hi all, since lock switched over to revolution i have not been able to login in to my account. i had it set to auto login when opened and it stayed like this for so long i had forgotten my password, so i went throught the usual reset process but when i enter my date of birth and postal code it says it doesnt match the info on their system. i have contacted support and they replied 24hrs later that my info matched what they had on the system and they didnt know why it wasnt working. that was 3 days ago and despite a few more inquiries they have not replied to me once and its getting a bit frustrating now. any help would be awesome as i just cant get to speak to anyone. thanks all.

Psellos
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June 6, 2012 - 12:30 pm
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still no response over 4 days now since the last email i recieved from them

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DynamicPro
Toronto, Canada
Playing Freerolls
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June 6, 2012 - 3:39 pm
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Dont send multiple emails to lock@support.com or you will just set yourself back on the Que list.

 

Try messaging Rizen or Shane on 2+2 for quick Lock ques, also dont hit them up constantly or post recklessly or you will set yourself back again.

 

Or you can always email emily@lockpoker.com

 

She always helps me out within 30 minutes.

 

But again please don’t email her recklessly ither.

one email is plenty enough.

Psellos
Grinding Micros
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June 10, 2012 - 11:39 am
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thanks dynamic got in contact with emily, took a couple of days but im up and running again now, thanks again for all your help.

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